True offers Free shipping to all pin – codes pan India that are serviced by our shipping partner – DTDC.

We will ship all your ordered items within 2 business days of the purchase.

You will be notified by email/ sms on the dispatch of your purchase. Tracking  ID will be shared and  the Shipment can be tracked online  at

Delivery can take anywhere between 5 – 7 business days from the dispatch date depending on the destination.

True shall not be liable for any delay on delivery of purchased products caused by flood, fire, war or any other cause that is beyond our control.

Our courier partner will attempt delivery a maximum of 3 times before the package is returned back to us. As a system they will contact you via phone call and sms before a delivery attempt. Do ensure you keep an eye for call and coordinate your delivery with them to avoid a failed delivery attempt.

In the event that a non – delivery occurs on accounts of a mistake at the customer’s end (e.g. Wrong name, Address, Phone no or Door lock.) Any extra cost towards re-delivery shall be the responsibility of the customer. The customer must agree to provide authentic and true information to avoid any kind of delay or loss of merchandise. reserves the right to conform and validate the information and other details provided by the user at any point of time. If upon confirmation, such user details are not true (Wholly or partly), has the rights in its sole discretion to reject the registration and debar the user from using the services available at this website.

If you have any questions, please email us @